Jefferson Dental and Orthodontics

Treatment Coordinator

McKinney, TX
Full Time
Mid Level

Who Are We?
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?!

Our philosophy is simple: Our Care Changes People’s Lives. We treat our patients like family to provide the best dental experience because we know a happy, confident smile leads to a better life. We deliver the highest quality care, making dentistry convenient and affordable for everyone. Join our new Hygiene team for the opportunity to have a fulfilling career giving our patients the happy, confident smile they deserve.

What You’ll Do

  • Provide excellent customer service to patients
  • Present post-exam consultations and financing options to patients
  • Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization

Who We’re Looking For

  • Someone dedicated to going above and beyond to ensure the best customer service and experience
  • Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
  • Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

The Perks!

  • Competitive pay and bonus structure – starting salary $18/hour and bonuses of up to $800/month*!
  • New Grads welcome!
  • Growth and advancement opportunities for leadership roles
  • Vacation and PTO
  • $25,000 of Company-paid Life Insurance
  • Wide variety of additional benefits including:
    • Medical 
    • Dental
    • Vision
    • Short-term and Long-term Disability
    • Health Saving Account
    • Flexible Spending Account
    • Dependent Care Spending Account
    • Supplement Life Insurance for you or your dependents
    • 401(k)
    • Accident
    • Critical Illness
    • Identity Protection
  • Team Member Assistance Program
  • Bonus potential based on achieving certain number of business objectives per month

Basic Qualifications

  • Associates’ degree or 3 years management experience
  • Customer service experience
  • Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word
  • Customer Service: 1 year (Required)
  • Computer Skills: 1 year (Required)
  • Insurance verification: 1 year (Preferred)

Preferred Qualifications

  • Dental office management experience, especially in a multi-specialty office, highly preferred
  • Knowledge of Dentrix and Dolphin dental software
  • CPR-BLS, RDA, or other related dental certifications
  • Bilingual in Spanish preferred 

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability
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